The cancellation conditions for paid training sessions
- You may cancel free of charge or modify the date of a training until three weeks prior to the date of the training.
- After this date and until two weeks before the training a fixed fee of 10% of the total will be charged as well as other expenses incurred (hotel, train or airplane tickets, the rental of equipment, …) prior to the cancellation or modification of the date to recover all administrative and organizational costs.
- After this date and until one week before the training a fixed fee of 30% of the total will be charged as well as other expenses incurred (hotel, train or airplane tickets, the rental of equipment, …) prior to the cancellation or modification of the date to recover all administrative and organizational costs.
- After this date and until less than a week before the training the total amount will be charged as well as other expenses incurred (hotel, train or airplane tickets, the rental of equipment,…).
- If Food Security, in case of force majeure, has no other option than to modify the date of the training, they will determine another date as soon as possible.
Learning points
February 2026
Social media
Crisis communication
What to do in the event of a shitstorm?
Has anyone targeted you (online)? Are you dealing with a (verbally) aggressive individual who is attempting to discredit you through various channels? Below, we share a few t...
Read more
June 2025
Crisis communication
Crisis management
HR
Change communication: without strategy, no support
A major restructuring at an international food company caused turmoil in the workplace. Hundreds of jobs were at risk, which deeply affected the employees. Barely a month later,...
Read more
May 2025
Quality
Foreign body
Complaint
How a missed incident report led to a major recall
A consumer finds a piece of plastic in one of your products. What at first presented as an isolated case, turned out to be a tell-tale sign for a bigger issue. Several people re...
Read more